Shipping and return policies for L.O.V.E. Ltd

Shipping Info
For registered or tracking shipping, please contact us before.

Orders are usually sent within 3 working days from receipt of payment - if you need it sooner please indicate this in your order with a message.

Shipping rates outside EU may vary. Do not hesitate to get in touch to get a proper quote.

We can't be held responsible for lost, broken or damaged packages after unregistered shipment.

Some Countries may be subject to local import charges and taxes, which are the responsibility of the buyer. We are not responsible for items delayed by customs.

Customer is obliged to report transport damages immediately to the supplier and to us. In case of obvious damages of the packaging, customer has to refuse the receipt of the goods in order to preserve evidence.

Please Note: We are not responsible of item lost or damaged by the postal service, if you want tracking or assurance please request when placing the order.

Do not hesitate to contact us for further information.
Return Policy
The shipment shall be performed by delivery to the address as indicated by the customer. Any information about delivery dates are non-committal. Delivery can only be made as long as our stock shall last. In case goods ordered by the customer are not available, payments already made towards or regarding such order shall be reimbursed immediately by us. Except for such reimbursement, customer shall have no further claims against us unless the non-delivery is based on grossly negligent or intentional behaviour. In case of a delay or an impossibility in delivery where the reasons are within our responsibility, we shall be held liable unless such reasons cannot be attributed to intent or gross negligence.

We are unfortunately not allowing refunds (unless losses or damages involved with registered shipping.